Organizations should focus on its human capital and the qualified workforce, managing diversity appears because with the globalization process companies are competing and are looking for being recognized by the consumers. The most important competitive advantages that companies could use are the human capital, low cost production, great business processes, etc.
With high diversity, competitors find a lot of difficulties, trying to be like the other company, and the organization can take advantage of what they know and the procedures. So, nowadays companies are looking for expertise, scholars, and people well qualified to do different king of jobs.
References:
www.managingdiversity.co.uk
www.jml-training.com
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